Week 11 - UPC0004

Lecture:

This weeks lecture discussed data, information and knowledge. Data, information and knowledge are defined as:

• Data - A fact or proposition.


• Information - A collection of facts or data that relate to each other.


• Knowledge - Sum or range of what has been perceived, discovered or learned.

Data is:

• Factual


• Non-judgemental


• Non-inferential


• Transient


• Has no intrinsic "meaning" or "value"

Information is:

• Summative


• Relational


• Dimensional


• Permanent


• Has meaning


• Uncertain value

Knowledge is:

• Inferential


• Experential


• Judgemental


• Subjective


• Very valuable

We were also taken through the importance of each data, information and knowledge

Tutorial:

Task 1:

In this weeks tutorial we were aked to visit; http://www.success.co.il/is/dik.html and use the internet to find dictionaries. We were instructed to look up and define the terms "data, information, knowledge and wisdom" we were advised that

http://dir.yahoo.com/Reference/Dictionaries is a good source to search for dictionaries.

http://dictionary.cambridge.org/results.asp?searchword=data Defines data as: "information, especially facts or numbers, collected for examination and consideration and used to help decision-making, or information in an electronic form that can be stored and processed by a computer"

Search Results:

http://www.onelook.com/ Defines information as: "knowledge acquired through study or experience or instruction."

Search Results:

http://dictionary.reference.com/ Defines knowledge as: "acquaintance with facts, truths, or principles, as from study or investigation; general erudition."

Search Results:

http://www.askoxford.com/ Defines wisdom as: "the body of knowledge and experience that develops within a specified society or period."

Search Results:

Task 2:

Task 3:

The relationship between data, information, knowledge and wisdom is critical in a University career as it shows the progression from a credit mark and a high distinction mark. You research the data and take note of the information. In learning the information you have gained knowlegde and from the application of this knowledge you gain wisdom.

Task 2:

Examples of organisations that gather information from their clients or the general publich include:

1. McDonalds -Collects information from bothe their clients (customers) and the general public as a means of finding ways in which they can improve their company. Whether it be improving customer service or store facilities, McDonalds resteraunts will conduct online and in resteraunt serveys as a way of gathering information from both the general public and their customers.


2. Telstra - Gathers information from their clients via both internet and phone surveys. They do this in order to discover ways in which their own clients wish to improve the company, in doing this they can create a better, more appealing company.


3. ECU - Conducts surveys to find out how their students feel about the university, the courses it offers and the lecturers and tutors themselves. ECU does this to keep up to date with how the students feel and can therefore improve their teaching methods where necessary.


4. Hogs Breath - Conducts surveys to gather feed-back regarding their service and the quality of their food and eating environment. Hogs Breath resteraunts do this to improve their service and hence make their customers as happy as possible in their resteraunts.


5. Transperth - Gathers information on their services from transperth users via internet surveys and flyers in the mail. Transperth do this to gather information and to see how they can improve their services to make their customers as happy and comfortable as possible.

Extra Reading:

For this weeks extra reading we were asked to visit http://www.systems-thinking.org/dikw/dikw.htm. This Website outlined the relationships and differences between data, information, knowledge and wisdom. In that data is raw facts, information is data that has been given meaning, knowledge is the appropriate collection of information and wisdom is the use and memory of this information.

The second website we were asked to visit is http://camellia.shc.edu/literacy/index.html. This websit is an information literacy tutorial and talks about web evaluating and paper evaluating and the proceses of. It also talks about memory stratagies that you can use before going into tutorials as a way of preparing yourself for your class and upcoming tests.